Richpanel

AI Agents & Chatbots E-commerce Support

AI-first customer service for e-commerce: self-service portal plus AI that drafts and resolves.

Richpanel is a help desk for online retailers with a customer-facing self-service portal that lets shoppers track, modify, and return orders without contacting support. Its AI answers questions in your brand voice, drafts agent responses trained on past tickets, and works across email, chat, and social. Positioned as a Gorgias and Zendesk alternative for Shopify brands.

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