AI Customer Support Software — The Curated Directory

Ada

Ada’s AI Agent automates seamless, delightful customer service across the channels your customers prefer.

AiseraGPT

Deliver Exceptional Customer Experiences with AiseraGPT & Generative AI

Assembled

Support operations platform combining workforce management with AI issue resolution.

Balto

Real-time guidance for contact center agents: the right thing to say, on every call.

boost.ai

Enterprise conversational AI for banks, insurers, and public sector — high accuracy chat and voice automation.

Capacity

AI-powered support automation platform: helpdesk, knowledge base, and chatbots that answer from everywhere.

Certainly harnesses the power of Generative AI and Conversational AI tailored specifically for your business and operations, freeing you from the constraints and discomfort of one-size-fits-all solutions.

Chatbase

Build a custom AI support agent trained on your data and embed it on your site in minutes.

Cognigy

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

Cresta

Real-time agent assist and AI insights for contact centers, trained on your best performers.

Crisp

All-in-one business messaging platform with an AI bot, shared inbox, CRM, and knowledge base.

Decagon

Hire our generative AI agents to give customers a mind-blowing experience. Trusted by massive enterprises and high-growth startups.

DevRev

AgentOS connecting support to product development, with AI agents that resolve and route issues.

Dialpad Ai

AI-powered business communications and contact center with built-in transcription, coaching, and virtual agents.

Duckie

AI support engineer for B2B software teams: investigates technical issues using logs, code, and docs.

eesel AI

Plug-and-play AI agent that trains on your docs and past tickets, and works inside your existing help desk.

Fin by Intercom

Intercom's AI agent resolves customer questions instantly using your support content, and hands off to your team when it can't.

Forethought

The most powerful AI Agent for customer support. Deliver natural conversations, improve resolution rates and lower costs across every interaction.

Freshdesk with Freddy AI

Freshworks' help desk with Freddy AI agents, copilot, and insights built in.

Front

Customer operations platform built on shared inboxes, with AI chatbots, drafts, and summaries.

Gladly Sidekick

Gladly's AI-powered Customer Service Platform centers on people, not tickets, leading to delightful experiences and revenue growth while cutting costs.

Gorgias

The conversational AI platform for e-commerce brands, deeply integrated with Shopify.

Help Scout

Customer support platform known for simplicity, with AI drafts, summaries, and an answers assistant.

Hiver

NLP for context identification, and intelligent template suggestions. Intuitive interface.

HubSpot Breeze

HubSpot's AI: a customer agent that resolves tickets using your knowledge base and CRM context.

Kore.ai

Enterprise agentic AI platform for building customer and employee-facing assistants across chat and voice.

Kustomer

CRM-based customer service platform with AI agents that see the full customer, not just the ticket.

Level AI

AI-first quality assurance and analytics for customer service teams.

Levity

Levity connects to your inboxes, extracts information from emails and automates the actions that follow — so your teams can focus on building customer relationships instead of grunt work.

Lorikeet

AI concierge for high-stakes support in fintech, healthcare, and marketplaces — follows your procedures exactly.

Mavenoid

AI product support for hardware and consumer electronics: guided troubleshooting and visual self-service.

My AskAI

Affordable AI support agent that deflects tickets and hands off to your existing live chat.

Netomi

Enterprise AI customer service platform with sanctioned, brand-safe generative agents.

Observe.AI

Conversation intelligence, auto QA, and real-time agent assist for contact centers.

Parloa

AI Agent Management Platform focused on natural, human-sounding phone automation for contact centers.

Plain

API-first support platform for technical B2B teams, with AI that understands your product.

PolyAI

Voice AI agents that sound human and resolve calls for enterprises — no hold time, 24/7.

Pylon

The support system for B2B companies: shared Slack channels, ticketing, and AI in one platform.

Re:amaze

Helpdesk, live chat, and AI for e-commerce brands, owned by GoDaddy.

Richpanel

AI-first customer service for e-commerce: self-service portal plus AI that drafts and resolves.

Salesforce Agentforce

Autonomous AI agents on the Salesforce platform, grounded in your CRM data.

Siena AI

Empathic AI customer service for commerce brands, blending automation with brand personality.

Sierra AI

AI agent mirrors the nuances of human communication, ensuring seamless and organic customer service interactions while improving customer satisfaction.

SupportLogic

Support experience management for B2B: predict and prevent escalations from ticket signals.

Tidio Lyro

AI customer service agent for small and mid-size businesses, bundled with live chat and a simple help desk.

Yuma AI

Autonomous AI agent for e-commerce support, purpose-built for Shopify brands.

Zendesk AI Agents

Zendesk AI agents can handle the most sophisticated matters across any channel. Provide instant, personalized support and make customers happier while reducing costs.

Zowie

AI customer service agent for e-commerce, focused on resolving tickets and driving revenue.

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Ada