Find the right AI customer support software faster
Search, compare, and evaluate customer support products and the companies behind them, all in one place. Independent and vendor neutral: we never sell rankings.
Updated regularly with the latest industry trends and user feedback, our selection ensures you're equipped with the best tools for AI assisted customer support. Browse our 97 AI customer support solutions, with 11,894 product and comparison pages viewed here in the last 30 days.
Discover
Kaizo
FeaturedAI quality assurance for enterprise support teams. Scores 100% of conversations and turns each one into per-agent coaching.
- Pricing
- Paid · Custom
- Works with
- Zendesk Support, Salesforce Service Cloud, Amazon Connect
Ada
Ada’s AI Agent automates seamless, delightful customer service across the channels your customers prefer.
- Pricing
- Paid · Custom
- Works with
- Zendesk, Salesforce, ServiceNow +3
Ajoxi
Unified Communications and Global Voice, Built for Scale
- Pricing
- Paid · $6.39
- Works with
- Hubspot, Zoho
Amazon Connect
AWS's usage-priced cloud contact center with bundled agentic AI, agent assist, and analytics across voice, chat, email, and SMS.
- Pricing
- Paid · $0.038/min
- Works with
- Salesforce, Zendesk, ServiceNow +5
Assembled
Support operations platform combining workforce management with AI issue resolution.
- Pricing
- Paid · $25/agent/mo
- Works with
- Slack, Five9, Okta +3
Atomicwork
AI-native ITSM and employee service platform whose Atom assistant answers, files, and resolves IT requests without leaving Slack or Teams.
- Pricing
- Paid · $25,000/yr
- Works with
- Slack, Microsoft Teams, Okta +5
Automation Anywhere
Agentic process automation platform whose AI agents resolve customer service work end to end across CRM, ITSM, and ERP systems, now including Aisera's conversational agents.
- Pricing
- Paid · Custom
- Works with
- Salesforce, ServiceNow, Zendesk
Balto
Real-time guidance for contact center agents: the right thing to say, on every call.
- Pricing
- Paid · Custom
- Works with
- Five9, Genesys Cloud, NICE CXone +4
boost.ai
Enterprise conversational AI for banks, insurers, and public sector: high accuracy chat and voice automation.
- Pricing
- Paid · Custom
- Works with
- Genesys, Zendesk, Salesforce +3
Botpress
AI agent platform with a visual studio, knowledge bases, and human handoff, deploying bots to chat channels like WhatsApp and Slack.
- Pricing
- Freemium · Free; $150/mo billed annually
- Works with
- WhatsApp, Facebook Messenger, Telegram +3
Capacity
AI-powered support automation platform: helpdesk, knowledge base, and chatbots that answer from everywhere.
- Pricing
- Paid · Custom
- Works with
- Salesforce, Zendesk, ServiceNow +3
Chatbase
Build a custom AI support agent trained on your data and embed it on your site in minutes.
- Pricing
- Freemium · Free; $32/mo billed annually
- Works with
- Zendesk, Slack, Stripe +3
Chatsy
AI customer-support platform with help-content answers, human handoff, live chat, knowledge base, ticketing, and team inbox.
- Pricing
- Freemium · Free; $40/mo
Cognigy
Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat
- Pricing
- Paid · Custom
- Works with
- Genesys, Amazon Connect, Avaya +5
Consio
AI phone platform for Shopify brands, with 24/7 voice agents that resolve customer support calls using live order, product, and customer context.
- Pricing
- Paid · $0.30/AI voice minute
- Works with
- Shopify, Klaviyo, Gorgias +4
Cresta
Real-time agent assist and AI insights for contact centers, trained on your best performers.
- Pricing
- Paid · Custom
- Works with
- Salesforce, Five9, Genesys +3
Crisp
All-in-one business messaging platform with an AI bot, shared inbox, CRM, and knowledge base.
- Pricing
- Freemium · Free; $45/mo per workspace
- Works with
- Shopify, Slack, WhatsApp +3
Datalyse Partner OS
White-label Partner OS (CRM + WhatsApp + voice AI) for Mexico agencies and VoIP/CC: Refer or Resell.
- Pricing
- Freemium · Free; €99/mo
Decagon
Hire our generative AI agents to give customers a mind-blowing experience. Trusted by massive enterprises and high-growth startups.
- Pricing
- Per resolution · Custom
- Works with
- Zendesk, Salesforce, Intercom +3
DevRev
AgentOS connecting support to product development, with AI agents that resolve and route issues.
- Pricing
- Freemium · Free plan available
- Works with
- Slack, Jira, Salesforce +3
Dialpad Ai
AI-powered business communications and contact center with built-in transcription, coaching, and virtual agents.
- Pricing
- Paid · $15/user/mo
- Works with
- Salesforce, Zendesk, Google Workspace +3
DialPhone
AI-Powered Business Communications
- Pricing
- Paid · $24/user/mo
- Works with
- Hubspot, Zendesk, Salesforce +1
Duckie
AI support engineer for B2B software teams: investigates technical issues using logs, code, and docs.
- Pricing
- Paid · Custom
- Works with
- Zendesk, Intercom, Slack +3
eesel AI
Plug-and-play AI agent that trains on your docs and past tickets, and works inside your existing help desk.
- Pricing
- Paid · $299/mo (500 tickets or chats)
- Works with
- Zendesk, Freshdesk, Intercom +5
Espressive Barista
GenAI virtual agent for employee IT and HR support with a native Slack app that monitors public channels, now part of Resolve.
- Pricing
- Paid · Custom
- Works with
- Slack, Microsoft Teams, ServiceNow +3
EvaluAgent
Contact center QA platform that auto-scores every conversation across channels, with published per-seat pricing and per-conversation QA for AI agents.
- Pricing
- Paid · $35/user/mo
- Works with
- Zendesk, Intercom, Salesforce +12
eveningDesk
An early-access, email-first AI-assisted support inbox for e-commerce teams. Centralize support email, draft replies faster, and keep team work organized.
- Pricing
- Paid · €20/agent
- Works with
- Gmail, Outlook, WooCommerce +2
Fin by Intercom
Intercom's AI agent resolves customer questions instantly using your support content, and hands off to your team when it can't.
- Pricing
- Per resolution · $0.99/outcome; 50 outcomes/mo minimum
- Works with
- Intercom, Salesforce, HubSpot +8
Five9
Cloud contact center platform with Genius AI voice and digital agents, agent assist, and analytics for enterprise support teams.
- Pricing
- Paid · $119/seat/mo
- Works with
- Salesforce, ServiceNow, Microsoft Dynamics 365 +5
Forethought
The most powerful AI Agent for customer support. Deliver natural conversations, improve resolution rates and lower costs across every interaction.
- Pricing
- Paid · Custom
- Works with
- Zendesk, Salesforce, Freshdesk +3
Freshdesk with Freddy AI
Freshworks' help desk with Freddy AI agents, copilot, and insights built in.
- Pricing
- Per resolution · $0.49/session
- Works with
- Slack, Shopify, Salesforce +3
Freshservice
Freshworks' ITSM platform with a Freddy AI agent that raises, fulfils, and updates employee requests from inside Slack and Teams.
- Pricing
- Paid · $19/agent/mo
- Works with
- Slack, Microsoft Teams, Okta +5
Front
Customer operations platform built on shared inboxes, with AI chatbots, drafts, and summaries.
- Pricing
- Paid · $25/seat/mo
- Works with
- Salesforce, HubSpot, Asana +3
Gemini Enterprise for Customer Experience
Google Cloud's AI customer service stack with buildable voice and chat agents, real-time agent assist, and metered per-session pricing.
- Pricing
- Paid · $0.50/session
- Works with
- UJET, Genesys, Cisco +5
Genesys Cloud CX
All-in-one cloud contact center platform with Agent Copilot, agentic virtual agents, and workforce engagement for large support operations.
- Pricing
- Paid · $75/user/mo
- Works with
- Salesforce, Microsoft Teams, Zoom +5
Gladly Sidekick
Gladly's AI-powered Customer Service Platform centers on people, not tickets, leading to delightful experiences and revenue growth while cutting costs.
- Pricing
- Paid · ~$180/seat/mo
- Works with
- Shopify, Salesforce, Zendesk +3
Gorgias
The conversational AI platform for e-commerce brands, deeply integrated with Shopify.
- Pricing
- Paid · $10/mo
- Works with
- Shopify, Klaviyo, Instagram +3
Help Scout
Customer support platform known for simplicity, with AI drafts, summaries, and an answers assistant.
- Pricing
- Freemium · Free; $25/user/mo
- Works with
- Shopify, Slack, Salesforce +3
Hiver
NLP for context identification, and intelligent template suggestions. Intuitive interface.
- Pricing
- Paid · $25/user/mo billed annually
- Works with
- Gmail, Slack, Salesforce +3
HubSpot Breeze
HubSpot's AI: a customer agent that resolves tickets using your knowledge base and CRM context.
- Pricing
- Per resolution · $0.50/resolution
- Works with
- Slack, Shopify, Salesforce +3
Hyro
Healthcare-native AI agents that automate patient calls, scheduling, and prescription refills with deep Epic and contact center integrations.
- Pricing
- Paid · Custom
- Works with
- Epic, MyChart, Salesforce Health Cloud +2
Instant Reply
AI-assisted replies to customer messages on Instagram, Messenger, WhatsApp, and Telegram, with human handoff.
- Pricing
- Freemium · Free; $59/mo
interface.ai
Agentic voice and chat AI purpose-built for credit unions and community banks, wired directly into core banking systems.
- Pricing
- Paid · Custom
- Works with
- Jack Henry Symitar, Jack Henry SilverLake, Fiserv +4
Kalyvox
AI receptionist for SMBs that answers, qualifies and routes inbound calls 24/7.
- Pricing
- Paid · $95/mo
- Works with
- Google Calendar, Zapier
Kore.ai
Enterprise agentic AI platform for building customer and employee-facing assistants across chat and voice.
- Pricing
- Paid · Custom
- Works with
- Genesys, Amazon Connect, Salesforce +3
Kustomer
CRM-based customer service platform with AI agents that see the full customer, not just the ticket.
- Pricing
- Paid · Custom
- Works with
- Shopify, Slack, Salesforce +3
Leena AI
Agentic AI platform with prebuilt HR, IT, and finance assistants that answer employee questions in Slack and Microsoft Teams.
- Pricing
- Paid · Custom
- Works with
- Slack, Microsoft Teams, Workday +6
Level AI
AI-first quality assurance and analytics for customer service teams.
- Pricing
- Paid · Custom
- Works with
- Genesys, NICE CXone, Five9 +3
LivePerson
Enterprise conversational AI platform for messaging-first customer service, with AI agents, an agent Copilot, and channels from web chat to WhatsApp and voice.
- Pricing
- Paid · Custom
- Works with
- Salesforce, Zendesk, Microsoft Dynamics +5
Lorikeet
AI concierge for high-stakes support in fintech, healthcare, and marketplaces that follows your procedures exactly.
- Pricing
- Per resolution · $2,100/mo + $0.99/resolution
- Works with
- Zendesk, Intercom, Salesforce +4
Loris
Conversation intelligence platform, now part of Contentsquare, that analyzes every support interaction for intent, sentiment, automated QA, and AI agent performance.
- Pricing
- Paid · Custom
- Works with
- Zendesk, Salesforce, Kustomer +3
MaestroQA
Quality assurance and conversation analytics platform pairing custom scorecards and screen capture with AutoQA grading, coaching workflows, and AI chatbot monitoring.
- Pricing
- Paid · Custom
- Works with
- Zendesk, Intercom, Gorgias +5
Mavenoid
AI product support for hardware and consumer electronics: guided troubleshooting and visual self-service.
- Pricing
- Paid · Custom
- Works with
- Zendesk, Salesforce, Genesys +3
Mixdesk
Shared inbox and AI Agents for global sales and customer support teams.
- Pricing
- Freemium · Free; $49/mo
Moveworks
Enterprise AI assistant that resolves employee IT, HR, and finance requests inside Slack and Microsoft Teams, now part of ServiceNow.
- Pricing
- Paid · Custom
- Works with
- Slack, Microsoft Teams, Microsoft 365 Copilot +7
My AskAI
Affordable AI support agent that deflects tickets and hands off to your existing live chat.
- Pricing
- Paid · $199/mo (1,000 tickets)
- Works with
- Zendesk, Intercom, Freshdesk +3
Netomi
Enterprise AI customer service platform with sanctioned, brand-safe generative agents.
- Pricing
- Per resolution · Custom
- Works with
- Zendesk, Salesforce, Freshdesk +3
NICE CXone
Enterprise cloud contact center platform with omnichannel routing, Enlighten AI copilots and AI agents, and workforce management built in.
- Pricing
- Paid · $110/agent/mo
- Works with
- Salesforce, Microsoft Dynamics, Oracle +5
Observe.AI
Conversation intelligence, auto QA, and real-time agent assist for contact centers.
- Pricing
- Paid · Custom
- Works with
- Amazon Connect, Avaya, 8x8 +3
Parloa
AI Agent Management Platform focused on natural, human-sounding phone automation for contact centers.
- Pricing
- Paid · Custom
- Works with
- Genesys, Amazon Connect, Twilio +3
Plain
API-first support platform for technical B2B teams, with AI that understands your product.
- Pricing
- Paid · $35/seat/mo
- Works with
- Slack, Microsoft Teams, Discord +7
PolyAI
Voice AI agents that sound human and resolve calls for enterprises: no hold time, 24/7.
- Pricing
- Paid · Custom (per-minute)
- Works with
- Salesforce, HubSpot, Zendesk +3
Posh AI
Independent banking AI platform giving credit unions and community banks voice, chat, and employee knowledge assistants under one control framework.
- Pricing
- Paid · Custom
- Works with
- Fiserv, Jack Henry Symitar, Corelation +5
Pylon
The support system for B2B companies: shared Slack channels, ticketing, and AI in one platform.
- Pricing
- Paid · Custom
- Works with
- Slack, Microsoft Teams, Discord +8
Quiq
Enterprise agentic CX platform combining autonomous AI agents, voice AI, and real-time human agent assist, priced per conversation used.
- Pricing
- Paid · Custom (per-conversation)
- Works with
- Salesforce, Zendesk, Microsoft Dynamics 365 +5
Re:amaze
Helpdesk, live chat, and AI for e-commerce brands, owned by GoDaddy.
- Pricing
- Paid · $29/user/mo
- Works with
- Shopify, BigCommerce, WordPress +3
Replicant
Enterprise voice AI that resolves routine contact center calls end to end, with chat and SMS alongside human handoff.
- Pricing
- Paid · Custom
- Works with
- Five9, Genesys, Amazon Connect +5
Retell AI
Self-serve platform for building, testing, and monitoring AI phone agents, priced per minute with published component costs.
- Pricing
- Paid · $0.07/min
- Works with
- Twilio, Vonage, Telnyx +6
Rezolve.ai
Agentic AI service desk for IT, HR, and finance support, built Microsoft Teams first with Slack supported and no-code agent studios.
- Pricing
- Paid · Custom
- Works with
- Microsoft Teams, Slack, ServiceNow +4
Richpanel
AI-first customer service for e-commerce: self-service portal plus AI that drafts and resolves.
- Pricing
- Per resolution · $99/seat + $0.20/AI conversation
- Works with
- Shopify, WooCommerce, Magento +3
Robylon
AI agents that resolve support across chat, email, WhatsApp, tickets, and voice
- Pricing
- Freemium · Free; $25/mo
- Works with
- Zendesk, Freshdesk, Intercom +3
Salesforce Agentforce
Autonomous AI agents on the Salesforce platform, grounded in your CRM data.
- Pricing
- Per resolution · $2/conversation
- Works with
- Slack, Salesforce CRM, Data Cloud +3
Siena AI
Empathic AI customer service for commerce brands, blending automation with brand personality.
- Pricing
- Per resolution · $750/mo + $0.90/ticket
- Works with
- Gorgias, Zendesk, Shopify +3
Sierra AI
AI agent mirrors the nuances of human communication, ensuring seamless and organic customer service interactions while improving customer satisfaction.
- Pricing
- Per resolution · Custom
- Works with
- Salesforce, Zendesk, Shopify +3
Siit
Slack-first internal service desk for IT and HR teams, with AI agents that answer employee requests from your existing knowledge base.
- Pricing
- Paid · $23/admin/mo
- Works with
- Slack, Microsoft Teams, Notion +5
Sprinklr Service
AI-native contact center suite unifying voice, chat, and 30+ social and messaging channels with autonomous AI agents and copilots.
- Pricing
- Paid · Custom
- Works with
- Salesforce, Microsoft Dynamics 365, WhatsApp +5
SupportLogic
Support experience management for B2B: predict and prevent escalations from ticket signals.
- Pricing
- Paid · $4,000/mo (annual contract)
- Works with
- Salesforce, Zendesk, ServiceNow +3
Talkdesk
AI-powered cloud contact center with Autopilot virtual agents, Copilot agent assist, and industry-specific experience clouds.
- Pricing
- Paid · $85/user/mo
- Works with
- Salesforce, Zendesk, ServiceNow +5
Tidio Lyro
AI customer service agent for small and mid-size businesses, bundled with live chat and a simple help desk.
- Pricing
- Freemium · Free; Lyro AI from $32.50/mo
- Works with
- Shopify, WordPress, Instagram +3
Unthread
Slack-native helpdesk that turns channel conversations and DMs into tickets, with AI that drafts answers and deflects repeat questions.
- Pricing
- Paid · $75/agent/mo
- Works with
- Slack, Microsoft Teams, Jira +5
Ushur
Agentic customer experience automation for insurers, health plans, and lenders, with no-code workflow building and compliance-grade governance.
- Pricing
- Paid · Custom
- Works with
- Salesforce, ServiceNow, Zendesk +2
Vapi
Developer-first API platform for building voice AI agents, orchestrating your choice of speech, LLM, and telephony providers.
- Pricing
- Paid · $0.05/min + provider costs
- Works with
- Twilio, Vonage, Telnyx +5
VeraDial
AI receptionist and business phone for US and Canadian small businesses. Vera answers calls, handles routine questions, takes messages and connects callers.
- Pricing
- Paid · From $14.99/month
Verint
Enterprise CX automation platform where Da Vinci AI powers specialized bots for containment, agent assist, and workforce engagement.
- Pricing
- Paid · Custom
- Works with
- Five9, Genesys Cloud, Amazon Connect +4
Voiceflow
Collaborative visual platform where teams design, test, and deploy AI chat and voice agents across support channels.
- Pricing
- Paid · Custom
- Works with
- Zendesk, Salesforce, Twilio +5
Workativ
Session-priced AI agent for IT and HR employee support that runs natively in Slack and Teams with no per-user fee.
- Pricing
- Paid · $349/mo
- Works with
- Slack, Microsoft Teams, ServiceNow +9
Yuma AI
Autonomous AI agent for e-commerce support, purpose-built for Shopify brands.
- Pricing
- Per resolution · $14,400/yr (~$1.20/resolution)
- Works with
- Shopify, Gorgias, Zendesk +3
Zeiko Support
Supervised AI customer-support agents for small teams, with approved-source answers, permission-scoped workflows, and human handoff that preserves conversation state.
- Pricing
- Paid · $49/mo
- Works with
- Shopify, Website Widget, Email +6
Zendesk AI Agents
Zendesk AI agents can handle the most sophisticated matters across any channel. Provide instant, personalized support and make customers happier while reducing costs.
- Pricing
- Per resolution · ~$1.50/resolution
- Works with
- Slack, Shopify, Salesforce +3
Zendesk QA
AI-powered quality assurance, formerly Klaus, that auto-scores every support conversation, flags risky interactions, and grades AI agents alongside humans.
- Pricing
- Paid · $50/agent/mo (with WFM)
- Works with
- Zendesk, Salesforce Service Cloud, Intercom +4
Zoho Desk
Affordable omnichannel help desk with Zia AI for replies, sentiment, and triage, a free plan, and published per-agent pricing.
- Pricing
- Freemium · Free; $7/agent/mo
- Works with
- Zoho CRM, Slack, Microsoft Teams +5
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