Agent Assist & Copilots QA & Conversation Analytics
Support operations platform combining workforce management with AI issue resolution.
Assembled started as modern workforce management for support teams — forecasting volume, scheduling agents, and tracking adherence — and now pairs it with Assist, an AI layer that resolves customer issues and helps agents respond faster. The combination targets support operations as a whole: staff the humans right, automate what shouldn't need them.
Real-time agent assist and AI insights for contact centers, trained on your best performers.
AI-first quality assurance and analytics for customer service teams.
Conversation intelligence, auto QA, and real-time agent assist for contact centers.
Real-time guidance for contact center agents: the right thing to say, on every call.
AI-powered business communications and contact center with built-in transcription, coaching, and virtual agents.
The most powerful AI Agent for customer support. Deliver natural conversations, improve resolution rates and lower costs across every interaction.
Submit or update your listing to get more visibility for your AI customer support software.